In today's globalized world, the overseas store industry is growing rapidly, and the demand for skilled customer relationship management (CRM) talent is increasing. To meet this demand, it is essential to continuously improve the content of CRM talent training. One effective way to do this is through gathering and analyzing student feedback. Student feedback is a valuable source of information that can provide insights into the effectiveness of CRM talent training programs. By understanding the strengths and weaknesses of the current training content, organizations can make informed decisions on how to improve and tailor their programs to better meet the needs of the industry. To improve the content of CRM talent training for the overseas store industry through student feedback, several steps can be taken. Firstly, organizations should actively seek feedback from students through surveys, interviews, and focus groups. This feedback should be collected at various stages of the training program to capture a comprehensive understanding of the students' experiences. Once the feedback is collected, it should be thoroughly analyzed to identify common themes and areas for improvement. This analysis can help organizations understand the specific challenges and needs of the students, and inform the development of targeted training content. In addition, organizations should also consider incorporating student feedback into the curriculum development process. By involving students in the design and review of training content, organizations can ensure that the content is relevant, engaging, and aligned with industry needs. Furthermore, organizations should also consider leveraging technology to gather and analyze student feedback. Online surveys and feedback platforms can make it easier for students to provide feedback, and data analytics tools can help organizations identify trends and patterns in the feedback. Finally, organizations should also prioritize continuous improvement and iteration based on student feedback. By regularly reviewing and updating the training content, organizations can ensure that their programs remain relevant and effective in preparing students for the challenges of the overseas store industry. In conclusion, improving the content of CRM talent training for the overseas store industry through student feedback is essential for meeting the growing demand for skilled talent in this sector. By actively seeking and analyzing student feedback, organizations can gain valuable insights into the effectiveness of their training programs and make informed decisions on how to improve and tailor their content. This iterative process of gathering, analyzing, and incorporating feedback is crucial for ensuring that CRM talent training remains relevant and impactful in the rapidly evolving overseas store industry.