Behavioral analysis method is a powerful tool that can be used to understand and segment customers in the retail industry. In this article, we will delve into the application of behavioral analysis method in customer stratification, specifically in the context of overseas store system CRM customer behavior model and stratification. The overseas store system CRM customer behavior model is a framework that allows retailers to analyze and understand the behavior of their customers. This model takes into account various aspects of customer behavior, such as purchase history, frequency of visits, average spending, and product preferences. By analyzing these factors, retailers can gain valuable insights into the behavior of their customers and use this information to segment them into different groups. One of the key benefits of using the behavioral analysis method in customer stratification is the ability to identify different customer segments based on their behavior. For example, retailers can identify high-value customers who make frequent purchases and spend a significant amount of money, as well as low-value customers who make infrequent purchases and spend less. By understanding the behavior of these different customer segments, retailers can tailor their marketing and sales strategies to better meet the needs of each group. Furthermore, the behavioral analysis method can also be used to predict future customer behavior. By analyzing past behavior, retailers can identify patterns and trends that can help them anticipate how customers are likely to behave in the future. This can be particularly useful for retailers in planning their inventory, marketing campaigns, and customer service strategies. In addition, the behavioral analysis method can also help retailers to personalize their interactions with customers. By understanding the behavior and preferences of different customer segments, retailers can tailor their communications and promotions to better resonate with each group. This can lead to higher customer satisfaction and loyalty, as well as increased sales and profitability. Overall, the application of behavioral analysis method in customer stratification is a valuable tool for retailers in the overseas store system CRM. By understanding and segmenting customers based on their behavior, retailers can gain valuable insights, predict future behavior, and personalize their interactions with customers. This can ultimately lead to improved customer satisfaction, loyalty, and profitability for retailers.