The article "Decision-making optimization and effect evaluation of customer hierarchical management system: continuous optimization of overseas store CRM customer management strategies" focuses on the importance of continuously optimizing customer relationship management (CRM) strategies in overseas stores. The article emphasizes the need for effective decision-making and evaluation of the effects of customer hierarchical management systems in order to improve customer satisfaction and loyalty. The first key point of the article is the importance of decision-making optimization in CRM strategies. The author argues that overseas stores must continuously analyze and optimize their CRM strategies in order to effectively manage customer relationships. This involves making informed decisions about customer segmentation, targeting, and positioning in order to maximize the value of each customer. The article suggests that decision-making optimization should be based on a thorough understanding of customer needs, preferences, and behaviors, as well as market trends and competitive dynamics. The second key point of the article is the need for continuous evaluation of the effects of CRM strategies. The author emphasizes the importance of measuring the impact of CRM strategies on customer satisfaction, loyalty, and profitability. This involves collecting and analyzing data on customer interactions, transactions, and feedback in order to assess the effectiveness of CRM initiatives. The article suggests that continuous evaluation is essential for identifying areas of improvement and for making informed decisions about future CRM investments. The third key point of the article is the concept of customer hierarchical management. The author argues that overseas stores must adopt a customer-centric approach to CRM, which involves segmenting customers based on their value and needs, and then tailoring marketing and service strategies accordingly. The article suggests that customer hierarchical management can help overseas stores to prioritize resources and efforts, and to maximize the lifetime value of each customer. In conclusion, the article "Decision-making optimization and effect evaluation of customer hierarchical management system: continuous optimization of overseas store CRM customer management strategies" highlights the importance of continuously optimizing CRM strategies in overseas stores. The article emphasizes the need for effective decision-making and evaluation of the effects of CRM initiatives in order to improve customer satisfaction and loyalty. The article also introduces the concept of customer hierarchical management as a key strategy for maximizing the value of each customer. Overall, the article provides valuable insights for overseas stores seeking to enhance their CRM capabilities and drive sustainable business growth.