In today's fast-paced and ever-changing business environment, the integration of new technology and platforms is crucial for the success of any company, especially in the overseas store markets. Customer Relationship Management (CRM) digital transformation is a key aspect of this integration, as it allows companies to better understand and engage with their customers, ultimately leading to increased sales and customer satisfaction. One of the most important aspects of new technology and platform integration in overseas store markets is the exploration of cutting-edge solutions. This involves staying up-to-date with the latest advancements in CRM technology, such as artificial intelligence, machine learning, and predictive analytics. These tools can provide valuable insights into customer behavior and preferences, allowing companies to tailor their marketing and sales strategies to better meet the needs of their customers. Practical cases of CRM digital transformation in overseas store markets can provide valuable insights into how companies have successfully implemented new technology and platforms to improve their customer relationships. For example, a retail company may use CRM software to track customer interactions across multiple channels, such as in-store, online, and social media. This data can then be used to personalize marketing messages and promotions, leading to higher conversion rates and customer loyalty. Another practical case of CRM digital transformation in overseas store markets is the use of mobile CRM applications. These apps allow sales representatives to access customer data and sales tools on the go, enabling them to provide a more personalized and efficient service to customers. This can be particularly beneficial in overseas store markets, where face-to-face interactions with customers may be limited. Overall, the integration of new technology and platforms in overseas store markets is essential for companies looking to stay competitive and meet the evolving needs of their customers. By exploring cutting-edge solutions and learning from practical cases of CRM digital transformation, companies can improve their customer relationships and drive business growth in overseas store markets.