In today's globalized business environment, companies are constantly seeking ways to improve their customer relationship management (CRM) practices in order to stay competitive in overseas store markets. One of the key strategies for achieving this is through digital transformation, which involves the integration of various platforms and the sharing of information across different channels. Cross-platform integration is a critical component of CRM digital transformation in overseas store markets. This involves the seamless integration of various digital platforms, such as social media, e-commerce websites, and mobile applications, in order to provide a unified and consistent customer experience. By integrating these platforms, companies can gain a comprehensive view of their customers' interactions and preferences, allowing them to tailor their marketing and sales efforts to better meet their customers' needs. Furthermore, information sharing is another important aspect of CRM digital transformation in overseas store markets. By sharing customer data and insights across different platforms, companies can gain a deeper understanding of their customers' behaviors and preferences, allowing them to provide more personalized and targeted marketing and sales efforts. This can lead to increased customer satisfaction and loyalty, as well as improved sales and profitability. In order to achieve successful cross-platform integration and information sharing, companies must implement technical practices that enable seamless communication and data exchange between different platforms. This may involve the use of application programming interfaces (APIs) to facilitate the exchange of data between different systems, as well as the implementation of data management and analytics tools to gain insights from the shared information. Additionally, companies must also ensure that their digital transformation efforts comply with relevant data privacy and security regulations in overseas store markets. This may involve implementing robust data encryption and access control measures to protect customer data, as well as ensuring compliance with local data protection laws and regulations. Overall, the technical practice of cross-platform integration and information sharing is crucial for achieving successful CRM digital transformation in overseas store markets. By integrating various digital platforms and sharing customer data and insights across different channels, companies can gain a deeper understanding of their customers and provide more personalized and targeted marketing and sales efforts, ultimately leading to improved customer satisfaction and loyalty. However, it is important for companies to ensure that their digital transformation efforts comply with relevant data privacy and security regulations in overseas store markets in order to build trust and confidence with their customers.