"Cloud Era: Technology Platform Construction and Practice in the Digital Transformation of CRM in Overseas Store Markets" is a comprehensive analysis of the impact of cloud technology on customer relationship management (CRM) in overseas store markets. The article delves into the ways in which cloud technology has revolutionized the way businesses interact with their customers and manage their relationships. The article begins by discussing the significance of digital transformation in the current business landscape, particularly in the context of overseas store markets. It highlights the importance of leveraging technology to enhance customer experience and drive business growth. The authors emphasize the role of cloud technology as a key enabler of digital transformation, citing its ability to provide scalable and flexible solutions for CRM. The article then delves into the specific ways in which cloud technology has transformed CRM in overseas store markets. It discusses the construction of technology platforms that are tailored to the unique needs of these markets, emphasizing the importance of integrating various CRM tools and systems to create a seamless and efficient customer experience. The authors also highlight the role of data analytics and artificial intelligence in leveraging customer data to drive personalized marketing and sales strategies. Furthermore, the article provides practical examples of how businesses have successfully implemented cloud-based CRM solutions in overseas store markets. It discusses the challenges and opportunities associated with such implementations, and provides insights into best practices for leveraging cloud technology to drive business growth and customer satisfaction. Overall, "Cloud Era: Technology Platform Construction and Practice in the Digital Transformation of CRM in Overseas Store Markets" provides a comprehensive and insightful analysis of the impact of cloud technology on CRM in overseas store markets. It highlights the importance of leveraging technology to enhance customer experience and drive business growth, and provides practical examples and best practices for implementing cloud-based CRM solutions. The article is a valuable resource for businesses looking to capitalize on the opportunities presented by digital transformation in overseas store markets.