In today's globalized world, many businesses are expanding their operations overseas to tap into new markets and reach a wider customer base. As part of this expansion, it is crucial for companies to provide personalized customer relationship management (CRM) services for their overseas stores. However, with the increasing concerns about personal information protection and privacy, it is essential for businesses to establish a robust system to safeguard the personal data of their customers. The first step in providing personalized CRM services for overseas stores is to establish a comprehensive personal information protection and privacy statement system. This system should outline the company's commitment to protecting the personal information of its customers and provide clear guidelines on how the data will be collected, used, and stored. It should also include information on the rights of the customers regarding their personal data, such as the right to access, correct, or delete their information. To ensure the effectiveness of the personal information protection and privacy statement system, businesses should also implement strict data protection measures. This may include encryption of customer data, regular security audits, and training for employees on data protection best practices. Additionally, businesses should also consider appointing a dedicated data protection officer to oversee the implementation of the system and ensure compliance with relevant regulations. Furthermore, businesses should also consider obtaining the necessary certifications or accreditations to demonstrate their commitment to personal information protection and privacy. For example, obtaining certifications such as ISO 27001 for information security management or GDPR compliance for handling personal data of European customers can help build trust with overseas customers and demonstrate the company's dedication to protecting their personal information. In addition to establishing a personal information protection and privacy statement system, businesses should also be transparent and proactive in communicating their data protection practices to their customers. This may include providing clear and easily accessible privacy policies on their websites, obtaining explicit consent from customers before collecting their personal data, and providing regular updates on any changes to their data protection practices. In conclusion, providing personalized CRM services for overseas stores requires a strong commitment to protecting the personal information and privacy of customers. By establishing a comprehensive personal information protection and privacy statement system, implementing strict data protection measures, obtaining relevant certifications, and communicating transparently with customers, businesses can build trust and confidence with their overseas customers and ensure compliance with data protection regulations. This will not only help businesses to provide personalized CRM services effectively but also to maintain a positive reputation and competitive edge in the global market.