In the overseas store industry, customer relationship management (CRM) is crucial for success. This is why talent training in CRM is essential for employees working in this industry. To ensure that employees are well-equipped with the necessary skills and knowledge, it is important to establish a student file management system for CRM talent training. The student file management system will serve as a centralized database for storing and managing information related to the training of employees in CRM. This system will include details such as the employee's personal information, training history, performance evaluations, and any certifications or qualifications obtained through the training program. By establishing a student file management system, the overseas store industry can ensure that employees receive the necessary training and development to effectively manage customer relationships. This system will allow for the tracking of each employee's progress and performance, enabling managers to identify areas for improvement and provide targeted support and training. Furthermore, the student file management system will also facilitate the planning and coordination of training programs. By having a centralized database of employee training information, managers can easily identify the training needs of their team and develop tailored training programs to address these needs. This will ensure that employees receive relevant and effective training that will enhance their CRM skills and contribute to the overall success of the overseas store industry. In addition, the student file management system will also enable the industry to monitor the return on investment of its training programs. By tracking the progress and performance of employees who have undergone CRM training, the industry can assess the impact of the training on customer relationships and business outcomes. This will provide valuable insights into the effectiveness of the training programs and inform future training initiatives. Overall, establishing a student file management system for CRM talent training in the overseas store industry is essential for ensuring that employees receive the necessary training and development to effectively manage customer relationships. This system will enable the industry to track employee progress, plan and coordinate training programs, and monitor the impact of training on business outcomes. By investing in talent training and development, the overseas store industry can enhance its CRM capabilities and drive success in the competitive global market.