In recent years, the use of Customer Relationship Management (CRM) systems to manage supply chain and inventory has become increasingly popular among overseas restaurants. This technology allows restaurants to streamline their operations, improve efficiency, and enhance customer satisfaction. In this article, we will discuss practical cases of how overseas restaurants have successfully utilized CRM systems to manage their supply chain and inventory. One practical case of using CRM systems to manage supply chain and inventory is the implementation of a cloud-based CRM system by a chain of restaurants in Europe. By integrating their supply chain and inventory management into the CRM system, the restaurants were able to track the movement of goods from suppliers to their various locations in real-time. This allowed them to optimize their inventory levels, reduce stockouts, and minimize waste. Additionally, the CRM system provided valuable insights into customer preferences and purchasing patterns, enabling the restaurants to make data-driven decisions about their inventory and supply chain management. Another practical case is the use of a mobile CRM app by a fast-food chain in the United States. The app allowed the restaurant to monitor their inventory levels, place orders with suppliers, and track deliveries from anywhere at any time. This real-time visibility into their supply chain and inventory management enabled the restaurant to respond quickly to changes in demand and minimize the risk of overstocking or stockouts. Furthermore, the CRM app provided the restaurant with valuable data on customer behavior and preferences, allowing them to tailor their inventory and supply chain management to better meet the needs of their customers. Overall, the use of CRM systems to manage supply chain and inventory has proven to be highly beneficial for overseas restaurants. By integrating their supply chain and inventory management into a CRM system, restaurants can improve their operational efficiency, reduce costs, and enhance customer satisfaction. The real-time visibility and data-driven insights provided by CRM systems enable restaurants to make informed decisions about their inventory and supply chain management, ultimately leading to improved business performance. In conclusion, the practical cases discussed in this article demonstrate the significant impact that CRM systems can have on the supply chain and inventory management of overseas restaurants. By leveraging CRM technology, restaurants can optimize their operations, improve customer satisfaction, and gain a competitive edge in the market. As the use of CRM systems continues to grow, it is clear that they will play a crucial role in the success of overseas restaurants in the future.