When selecting a CRM software for an overseas store system, it is crucial to consider the overall operating costs, particularly in the long-term. While the initial cost of the software may seem like the most significant factor, it is essential to evaluate the total cost of ownership over time. One of the primary considerations when evaluating the overall operating costs of CRM software is the licensing and subscription fees. Many CRM software providers offer different pricing models, including monthly or annual subscriptions, as well as per-user licensing fees. It is important to carefully assess these costs and consider the scalability of the software as the overseas store system grows. Another significant cost to consider is the implementation and customization expenses. Some CRM software may require extensive customization to meet the specific needs of an overseas store system, which can incur additional costs. It is essential to factor in the cost of hiring consultants or developers to implement and customize the software, as well as any training expenses for the staff. Additionally, ongoing maintenance and support costs should be taken into account. This includes the cost of updates, patches, and technical support from the CRM software provider. It is crucial to evaluate the level of support offered and the associated costs to ensure that the overseas store system can rely on the software for continuous operation. Furthermore, integration costs should be considered when selecting a CRM software for an overseas store system. The software should seamlessly integrate with other systems and applications used in the store system, such as inventory management, accounting, and e-commerce platforms. The cost of integration and any potential disruptions to the business should be carefully evaluated. Lastly, it is important to consider the potential return on investment (ROI) of the CRM software. While the upfront costs may be significant, the software should ultimately contribute to increased efficiency, productivity, and customer satisfaction, leading to a positive ROI in the long run. In conclusion, when selecting a CRM software for an overseas store system, it is essential to consider the overall operating costs in the long-term. This includes licensing and subscription fees, implementation and customization expenses, ongoing maintenance and support costs, integration costs, and the potential ROI. By carefully evaluating these factors, businesses can make an informed decision that aligns with their budget and long-term goals.