Establishing a compliance audit and monitoring system for personalized CRM services in overseas stores is crucial for ensuring that the company's operations are in line with local regulations and industry standards. This system will help to identify and address any potential compliance issues, as well as monitor the effectiveness of the personalized CRM services being offered. The first step in establishing a compliance audit and monitoring system is to clearly define the objectives and scope of the system. This includes identifying the specific compliance requirements that apply to personalized CRM services in overseas stores, as well as the key performance indicators that will be used to measure the effectiveness of the system. Once the objectives and scope have been defined, the next step is to develop a comprehensive compliance audit plan. This plan should outline the specific processes and procedures that will be used to assess compliance with relevant regulations and standards, as well as the frequency and methodology of the audits. It should also identify the roles and responsibilities of the individuals who will be involved in the audit process, as well as the resources that will be required to support the audits. In addition to conducting regular compliance audits, it is also important to establish a system for ongoing monitoring of the personalized CRM services being offered in overseas stores. This may include the use of key performance indicators to track the effectiveness of the services, as well as regular reviews of customer feedback and complaints. This monitoring system will help to identify any potential issues or areas for improvement, and ensure that the company is able to respond quickly to any compliance issues that may arise. Finally, it is important to establish a process for addressing any compliance issues that are identified through the audit and monitoring system. This may include developing corrective action plans to address any non-compliance issues, as well as implementing measures to prevent similar issues from occurring in the future. It is also important to ensure that there is clear communication and accountability for addressing compliance issues, and that the necessary resources are allocated to support these efforts. In conclusion, establishing a compliance audit and monitoring system for personalized CRM services in overseas stores is essential for ensuring that the company's operations are in line with local regulations and industry standards. By clearly defining the objectives and scope of the system, developing a comprehensive audit plan, establishing a monitoring system, and implementing processes for addressing compliance issues, the company can ensure that its personalized CRM services are being offered in a compliant and effective manner.