In the overseas store industry, customer relationship management (CRM) is crucial for building and maintaining strong relationships with customers. To ensure that employees are well-trained in CRM, it is important to establish a teacher reserve for talent training. This will help to develop a pool of skilled trainers who can effectively impart their knowledge and expertise to the rest of the workforce. The first step in establishing a teacher reserve for CRM talent training is to identify individuals within the organization who have a strong understanding of CRM principles and practices. These individuals should have a proven track record of success in implementing CRM strategies and should possess excellent communication and teaching skills. Once these individuals have been identified, they can be designated as CRM trainers and given the responsibility of training others in the organization. In addition to identifying individuals within the organization, it may also be beneficial to bring in external experts to provide training and mentorship to the teacher reserve. These external experts can offer valuable insights and best practices from their own experiences in the industry, and can help to further develop the skills and knowledge of the CRM trainers. Once the teacher reserve has been established, it is important to develop a comprehensive training program that covers all aspects of CRM, including customer acquisition, retention, and satisfaction. This program should be tailored to the specific needs and challenges of the overseas store industry, and should incorporate real-life case studies and examples to make the training as practical and relevant as possible. In addition to formal training sessions, the teacher reserve should also be encouraged to engage in ongoing professional development and networking opportunities. This could include attending industry conferences and events, participating in online forums and discussions, and seeking out mentorship from other CRM experts. Finally, it is important to regularly evaluate the effectiveness of the teacher reserve and make any necessary adjustments to the training program. This could involve gathering feedback from employees who have received training, monitoring key performance indicators related to CRM, and seeking input from external experts. In conclusion, establishing a teacher reserve for CRM talent training in the overseas store industry is essential for ensuring that employees are well-equipped to effectively manage customer relationships. By identifying and developing a pool of skilled trainers, providing comprehensive training programs, and encouraging ongoing professional development, organizations can build a strong foundation for CRM excellence.