In the overseas store industry, customer relationship management (CRM) and sales skills are crucial for success. With the increasing competition in the global market, it is essential for companies to invest in talent training to ensure that their employees are equipped with the necessary skills to effectively manage customer relationships and drive sales. CRM talent training for the overseas store industry should focus on developing sales skills that are tailored to the specific needs of the international market. This includes understanding cultural differences, language barriers, and consumer behavior in different regions. Sales professionals need to be able to adapt their approach to effectively communicate and connect with customers from diverse backgrounds. In addition to sales skills, CRM talent training should also emphasize the importance of building and maintaining strong customer relationships. This involves understanding the needs and preferences of customers, providing personalized service, and effectively resolving any issues or concerns that may arise. By developing strong customer relationships, companies can increase customer loyalty and retention, ultimately driving long-term success in the overseas store industry. Furthermore, CRM talent training should also cover the use of technology and data analytics to enhance customer relationship management. With the advancement of technology, companies have access to a wealth of data that can be used to better understand customer behavior and preferences. By leveraging this data, sales professionals can personalize their approach and provide a more tailored experience for customers, ultimately driving sales and customer satisfaction. To effectively train talent in CRM for the overseas store industry, companies should consider implementing a comprehensive training program that includes both theoretical knowledge and practical skills. This may involve workshops, seminars, and on-the-job training to ensure that employees are equipped with the necessary tools and techniques to succeed in the global market. In conclusion, CRM talent training for the overseas store industry is essential for driving sales and building strong customer relationships. By focusing on developing sales skills, understanding cultural differences, and leveraging technology and data analytics, companies can ensure that their employees are well-prepared to succeed in the global market. Investing in talent training is crucial for companies looking to thrive in the overseas store industry and gain a competitive edge in the global market.