Customer Relationship Management (CRM) talent training for the overseas store industry is a crucial aspect of ensuring the success and growth of businesses in the global market. In order to effectively train talent in this field, a combination of practical operation and case analysis is essential. Practical operation involves hands-on experience and application of CRM strategies in real-life scenarios. This can include role-playing exercises, simulation games, and on-the-job training. By allowing trainees to directly engage with customers and practice CRM techniques, they can develop the necessary skills and confidence to effectively manage customer relationships in a global context. Case analysis, on the other hand, provides trainees with the opportunity to study and analyze real-world CRM success stories and challenges. By examining case studies of successful CRM implementations in the overseas store industry, trainees can gain valuable insights into best practices and learn from the experiences of others. This can help them develop a deeper understanding of the complexities and nuances of CRM in a global context, and prepare them to effectively navigate the unique challenges of managing customer relationships across different cultures and markets. The combination of practical operation and case analysis in CRM talent training for the overseas store industry offers several key benefits. Firstly, it provides a well-rounded and comprehensive learning experience that combines hands-on skills development with theoretical knowledge and strategic thinking. This can help trainees develop a holistic understanding of CRM and its application in the global market, and prepare them to effectively address the diverse needs and preferences of customers from different cultural backgrounds. Additionally, this approach to talent training can help foster a culture of continuous learning and improvement within organizations. By encouraging trainees to actively engage with real-life CRM scenarios and learn from the experiences of others, businesses can cultivate a workforce that is adaptable, innovative, and capable of driving sustainable growth in the global market. Furthermore, the combination of practical operation and case analysis can help businesses identify and nurture talent with the potential to become future leaders in the field of CRM. By providing trainees with opportunities to apply their skills in real-life scenarios and critically analyze CRM case studies, businesses can identify individuals who demonstrate a strong aptitude for customer relationship management and are capable of driving strategic initiatives to enhance customer satisfaction and loyalty in the global market. In conclusion, the combination of practical operation and case analysis is essential for effective CRM talent training in the overseas store industry. By providing trainees with a well-rounded learning experience that combines hands-on skills development with theoretical knowledge and strategic thinking, businesses can cultivate a workforce that is capable of driving sustainable growth and success in the global market.