Data mining technology has become an essential tool for companies to analyze and understand customer behavior. In the context of overseas store companies, data mining can be used to guide customer behavior analysis in CRM strategic planning. By leveraging data mining technology, companies can gain valuable insights into customer preferences, purchasing patterns, and other relevant information that can be used to improve customer satisfaction and drive business growth. One of the key benefits of using data mining technology in CRM strategic planning is the ability to identify and understand customer behavior. By analyzing customer data, companies can gain a deeper understanding of their customers' preferences, purchasing habits, and other relevant information. This can help companies to tailor their marketing and sales strategies to better meet the needs and preferences of their customers, ultimately leading to increased customer satisfaction and loyalty. Furthermore, data mining technology can also be used to identify potential opportunities for cross-selling and upselling. By analyzing customer data, companies can identify patterns and trends that indicate potential opportunities to sell additional products or services to existing customers. This can help companies to maximize the value of each customer and increase their overall sales and revenue. In addition, data mining technology can also be used to identify and address customer churn. By analyzing customer data, companies can identify patterns and trends that indicate when a customer is at risk of churning. This can help companies to proactively address customer concerns and issues, ultimately leading to increased customer retention and loyalty. Overall, data mining technology can play a crucial role in guiding customer behavior analysis in overseas store companies' CRM strategic planning. By leveraging data mining technology, companies can gain valuable insights into customer behavior, identify potential opportunities for cross-selling and upselling, and proactively address customer churn. This can ultimately lead to increased customer satisfaction, loyalty, and business growth. In conclusion, data mining technology has the potential to revolutionize the way overseas store companies approach CRM strategic planning. By leveraging data mining technology, companies can gain valuable insights into customer behavior, identify potential opportunities for cross-selling and upselling, and proactively address customer churn. This can ultimately lead to increased customer satisfaction, loyalty, and business growth. As such, it is essential for overseas store companies to embrace data mining technology as a key tool in their CRM strategic planning efforts.