Telephone sales and customer service are essential components of any business, especially when it comes to reaching potential customers in overseas store markets. In order to effectively mine potential customers in these markets, businesses need to implement CRM interactive strategies that are tailored to the specific needs and preferences of their target audience. One of the key strategies for mining potential customers in overseas store markets is to utilize customer relationship management (CRM) software that allows for personalized and targeted communication. This software can help businesses track customer interactions, preferences, and purchase history, allowing them to tailor their sales and customer service efforts to the specific needs of each customer. By using CRM software, businesses can also automate certain aspects of their sales and customer service processes, allowing them to reach a larger number of potential customers in a more efficient manner. Another important strategy for mining potential customers in overseas store markets is to utilize a multilingual and multicultural approach to sales and customer service. This means hiring sales and customer service representatives who are fluent in the languages and familiar with the cultures of the target markets. By doing so, businesses can ensure that their interactions with potential customers are more effective and that they are able to build stronger relationships with them. In addition to utilizing CRM software and a multilingual and multicultural approach, businesses can also benefit from implementing a proactive approach to sales and customer service. This means reaching out to potential customers through targeted marketing campaigns, cold calling, and other proactive sales tactics. By taking a proactive approach, businesses can increase their chances of reaching potential customers who may not have otherwise been aware of their products or services. Furthermore, businesses can also benefit from implementing a customer-centric approach to sales and customer service. This means focusing on the needs and preferences of the customer, rather than simply trying to push a product or service onto them. By taking a customer-centric approach, businesses can build stronger relationships with potential customers and increase their chances of making a sale. Overall, mining potential customers in overseas store markets requires a strategic and targeted approach to sales and customer service. By utilizing CRM software, a multilingual and multicultural approach, a proactive sales strategy, and a customer-centric approach, businesses can increase their chances of reaching potential customers and building strong relationships with them. This, in turn, can lead to increased sales and long-term success in overseas store markets.