In today's global business environment, it is essential for companies to have a strong customer relationship management (CRM) system in place to effectively manage their overseas stores. However, selecting the right CRM software for overseas store systems can be a daunting task. To ensure the successful implementation and utilization of the CRM software, a user education strategy is crucial. This strategy should include customized training and training resources to empower users with the knowledge and skills needed to effectively use the CRM software. Customized training is essential for overseas store system CRM software selection. Each company has its unique business processes, and the CRM software needs to be tailored to meet these specific requirements. Therefore, the training program should be customized to address the specific needs and challenges of the overseas store system. This may include training on how to manage customer data across different regions, how to effectively communicate with international customers, and how to utilize the CRM software to improve customer satisfaction and loyalty. In addition to customized training, providing training resources is also crucial for the successful implementation of the CRM software. Training resources can include user manuals, online tutorials, and video demonstrations. These resources should be easily accessible and comprehensive to ensure that users have the support they need to effectively use the CRM software. Furthermore, the training resources should be available in multiple languages to accommodate the diverse workforce of overseas stores. By implementing a user education strategy that includes customized training and training resources, companies can ensure that their overseas store system CRM software selection is successful. This strategy will empower users with the knowledge and skills needed to effectively use the CRM software, leading to improved customer relationships and increased sales. Additionally, it will help to minimize resistance to change and increase user adoption of the CRM software. In conclusion, selecting the right CRM software for overseas store systems is crucial for the success of global businesses. However, the implementation and utilization of the CRM software require a strong user education strategy. Customized training and training resources are essential components of this strategy, as they empower users with the knowledge and skills needed to effectively use the CRM software. By investing in a comprehensive user education strategy, companies can ensure the successful implementation and utilization of their overseas store system CRM software selection.